Google Play Store free

Error df-dferh-01: “Error while retrieving information from server”, What causes it and how to fix it?

Android users get themselves involved with errors every now and then when entering into the Google Play Store, wasting a good amount of their time trying to solve the problems and finally giving up due to the error being too complex or the lack of information needed.

For some people the df-dferh-01 error is simple and do not spend too much time getting rid of it, because it is recognized quickly and may be due to several well-known factors. But there are other users who are constantly suffering from errors like this one and cannot use the Google Play Store or even update it.

This error not only prevents the users from having access to install new applications, but also makes them unable to update those apps that have already been installed on their devices. Judging from several Google forums, many people are going through this situation.

Errors on Google Play Store are usually common and pretty much inevitable, these make us unable to download apps or update those we already have as mentioned before. If you are one of those who unfortunately suffer from this, here are some methods to help you out:

Use the google play store through your favorite browser

Access the Google Play Store through the internet browser on your Android mobile device using its official link:

From there you can remotely install any application to your Android mobile device and forget about the Google Play Store app for a while.

Download a vpn or use one online to “Hijack” the ip issue

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Since the problem is mainly associated with IP issues and denied access, try to connect your Android mobile device to the internet through a connection that originates from the United States (or any other country within the options). You can find many VPN apps on the internet.

Delete the cache and data of the google services framework and google play store app


  • Open the Settings menu on the Android device, then scroll down until you see the Applications or Application Manager tab and tap on it.
  • Look for Google Services Framework, once you find it tap on it and then tap on the Clear Data and Clear Cache buttons.
  • When the process has been finished, go back and look for the Google Play Services app, then repeat the step aforementioned to delete its Data and Cache too.

Uninstall any google play store app updates you currently have


  • Open the Settings menu on the Android device, then scroll down until you see the Applications or Application Manager tab and tap on it.
  • Select the Google Play Store and tap the Force Stop option, then delete the Cache and Data again as mentioned in the previous method.
  • Tap on the Uninstall Updates option, wait for the process to finalize and then restart your device once again.
  • Go to the Google Play Store app and try to either install a new app or game or update one you currently have in order to see if the method worked or not.

Remove your google account and add it again


  • Open the Settings menu on the Android device, then scroll down until you see the Accounts tab, tap on it and then select the Google tab.
  • Select your main account, remove it and then add it again (you can also use a different one since it will not have any extra effect in the process).
  • Restart your Android device and try to use Google Play Store to see if the problem has been fixed.

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