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✺ How to Google Play Store ERROR CODES

When it comes to downloading Apps to mobile devices, Google Play Store is one of the best shops for users to find the tools they need to customize the way their phone works.

However, there are times when Google Play Store may have certain failures that affect its performance when downloading or updating an application, resulting in the appearance of errors inherent to this application, which are presented in the form of messages accompanied by a number.

Due to the wide variety of messages that may be presented in this application, the following post has compiled them all in an attempt to explain and solve each one of them.

google play store error codes

Google Play Store error codes: Causes and solutions

Among the most common errors you’ll experience in the Google Play Store are:

Google Play Store error code DF-BPA-09: Purchase processing error

This type of error in the Google Play Store occurs frequently when the user tries to download an application, taking into account that this situation will not be resolved simply by canceling and trying again to download the application, in this case it is necessary to enter the configuration section of the device.

Solution

Enter the Settings menu of your device by clicking on the logo on the main screen.

Once inside, depending on the Android version of your device, click on Apps or App manager.

Then click on the option All apps

Within this menu you must click on the option Google Services Framework and then on Storage in which you will find a button named Clear data that you must click.

If this does not work, go to the Google Play website through the browser on your device and install the application that is generating the problem from there.

Google Play Store error code 194

This problem is caused when downloading Apps from the Google Play Store.

Solution: How to fix Google Play Store error 194

To solve this problem, you must empty the data contained in the cache of Google Play Services, as well as Google Play Store.

To do this, go to Settings, then Apps and finally All apps in which you must click on the Google Play Store application in which you will find the Storage option, which you must click to access the Clear data and Clear cache buttons. Press them so that the data stored there is emptied.

In case this method does not have any effect, just download the latest version of the Google Play Store APK.

Google Play Store error code 495

This problem occurs when users try to download or update Apps from the Google Play Store.

Solution: 

One way to solve this error is to empty the stored data of the Google Play Store by entering it in the Settings section.

Then go to Apps > All apps > Google Play Store where you will find a button with the name Clear data, which you must press to remove the data contained there.

Follow the same steps also to remove the data stored in Google Services Framework. With this action, a new Google ID will be assigned to your device, leaving it in its initial factory state, which will cause Google Apps to act temporarily afterwards.

Google Play Store error code 941

This problem happens when an interruption occurs during the Google Play Store update process.

Solution

One way to solve this problem is to go to the Settings section of your device, then go to Apps > All apps > Google Play Store, where you’ll find the Clear cache and Clear data buttons, which you’ll need to press to delete all the information stored there.

Follow the steps described above, but when you reach the section of All apps select the Download Manager option where you must click on the Clear cache and Clear data buttons to remove the information stored there.

After doing this it’s time to check if the process was successful, trying again to carry out the update of Google Play Store.

Google Play Store error code rh01

This error is produced when trying to get information from the server. This situation can be solved in two ways:

The first one involves entering the Settings section, then in Apps > All apps > Google Play Store in whose screen you will find the Clear data and Clear cache buttons, which, you will have to press to delete the information stored there.

Repeat the same steps, but when you get to the All apps section you must enter the Google Services Framework.

The second solution to this Google Play Store error code is to delete your Gmail account associated with the store and add it again.

To remove the account, go to Settings > Accounts, where you’ll need to select the Gmail account listed and click the Remove Account button. To add it, go to Settings > Accounts and click on the Add Account option, where you’ll have to click on the Google logo and then insert the requested data.

Google Play Store error code rpc:s-5:aec-0

Like the previous one, this error occurs when trying to retrieve information from the server.

Solution

As a solution you should enter Settings > Apps > All apps and click on Google Play Store. There you must click on the Clear data and Clear cache buttons to delete the stored information.

Then click on the Uninstall updates button or click on the 3 vertical dots icon located on the top right corner and select the option Uninstall updates depending on the Android version your device is running.

Repeat the same procedure with Download Manager and Google Services Framework.

Google Play Store error code 504

This situation occurs when the application cannot be downloaded due to the occurrence of an error. To solve this error, two alternatives are offered:

The first one requires you to go to Settings > Apps > All apps > Google Play Store where you will find the Clear cache and Clear data buttons that you will have to press to delete the data stored there. Do the same procedure, but with the Google Services Framework.

The second solution involves deleting and adding your Gmail account using the steps described in the Google Play Store code error rh01

Google Play Store error code 505

This situation occurs when 2 or more Apps have duplicate permissions.

Solution

To solve this problem, you must find out which application has the same permissions as the application you are trying to install. You will need to uninstall the application causing the problem and then search for the APK file of the application you want to install and restore the application using a backup made with Lucky Patcher.

When using the tool, a window will be displayed in which you can find out which application is causing the conflict and then uninstall it.

Google Play Store error code 491

This problem occurs due to the inability to download or update from the Google Play Store.

Solution

One way you can solve this problem is by deleting your Google Account. To do this, you’ll need to go to your device’s Settings section, click on Accounts, and then choose the Google option, then click the Delete Account button and add it again after rebooting your device.

Then go to Settings > Apps > All apps and click on Google Play Services. Here you should click on the Clear data buttons and then on Force stop.

Google Play Store error code 498

This situation occurs when downloads from the Google Play Store are interrupted because the device’s cache is full.

Solution

To solve this problem, you will have to delete the applications and files that are not being used.

The first thing you will have to do is to press the low volume and power buttons in a sustained manner to restart the device in recovery mode where you will then have to use the volume keys to scroll and select the option Delete cache partition and confirm the action with the power button.

Google Play Store error code 919

This error is generated when an application does not run after downloading, which can be attributed to lack of space on your Android device.

Solution

To solve this problem, simply delete all those files that take up unnecessary space such as images, music, videos and applications.

Google Play Store error code 413

This situation is attributed to the inability to download Apps or perform updates, which may be caused by the use of a proxy.

Solution

To solve this problem, go to Settings > Apps > All apps. Once there locate Google Play Services and click on the Clear data button and then on the Force stop button. Repeat these steps with Google Play Store and finally empty your internet browser cache.

Google Play Store error code 921

This error occurs when an application cannot be downloaded.

Solution

To resolve this situation, you will need to delete the data stored in the Google Play Store cache, where, if this does not work, you will then need to delete all data from the Google Play Store application, keeping in mind that this action will discard all settings you have made. Then delete your Google Account and reboot your device to add it again.

Google Play Store error code 403

This error occurs due to the impossibility to carry out the download, also causing the denial of the request to attempt the download. Such situation is caused when the user tries to acquire Apps using two accounts on the same device. For this type of problem there are several alternatives:

In the first one, you will have to enter Google Play Store with the correct account and uninstall the application in question, where you will then have to try again to download the application from Google Play Store.

The second solution is to delete the proxy data in case you have one configured. To do this you must enter in Settings > Wireless and networks > Mobile network where you must click on APN (Access Point Name) and then on Clear proxy option. Later you will have the opportunity to reset the proxy.

The third solution involves deleting the search history from the Google Play Store completely, which you can do by entering the device Settings section and then clicking on Clear search history.

Another solution would be to clear your entire search history, which you can do in the Play Store itself by selecting the Settings button. Then select Clear Search History.

The last solution to this problem is to create a new Google Account and link it to the Play Store. To do so, go to Google Play and click on the menu button where you’ll need to click on Accounts and select the new Gmail account you’ve created. Once you have done this, try to install the application.

Google Play Store error code 923

This error refers to the inability to download from the Play Store caused by a failure to synchronize the Google account or insufficient cache memory.

Solution

As a solution to this problem you should remove all unnecessary applications that are installed on the device.

After that, you will have to reboot the device in recovery mode and then choose among its options the one corresponding to Wipe cache partition. After doing this, reboot the device in normal mode and reconfigure your Google Account.

Google Play Store error code 492

This is an error that makes it impossible to install an application due to the Dalvik cache, which is a temporary space used by the Android Java Virtual Machine when running Apps.

Solution: How do I fix Google Play Store error 492

To fix this, go to Settings > Apps > All apps and then click on Google Play Services, where you should click on the Clear data button and then on Force stop. Proceed with Google Play Store by following the steps described above.

In case the problem is not solved, try to remove Dalvik’s cache by setting your device to custom recovery mode. You can also try a data wipe or a factory reset of your device.

Please note that by applying this method all information on your device will be deleted, so please make sure you back up any files you consider important.

Read MoreGoogle Play Store error code 492

Google Play Store error code 101

This error appears when the application cannot be downloaded because your device has many Apps installed.

Solution: How to fix the Error Code 101 on Google Play Store

To solve this problem, uninstall the applications on your device that you are not using.

Google Play Store error code 481

This error indicates a bug in your Google Play Store account.

Solution

As a solution, you’ll need to delete your Google Account and sign in to the Google Play Store with a new account, making sure to add it first under Settings > Accounts > Add Account > Google.

Google Play Store error code 927

This error refers to the inability to download an application as a result of an ongoing Google Play Store update.

Solution

You’ll only have to wait a few minutes for the Google Play Store update process to be completed. However, if the problem continues, go to Settings > Apps > All apps > Google Play Services. Once there, tap the Clear data button and then tap Force stop. Repeat this action with Google Play Store.

Google Play Store error code 961

This error indicates problems when installing Apps from the Play Store on your Android device.

Solution

In case the application you are trying to download is a paid one, you will be able to ask for a refund, having a 15 minutes time limit to perform this action. To do so, you must enter the Google Play Store and click on the 3 horizontal lines icon to display the store menu in which you must click on the Account option.

Then, you must click on the Purchase History tab where you will find all the applications you have installed. Click on the one you want to request a refund in which, if you are still within the time limit, you will see an activated button with the refund option that you must press.

After doing this, go to the Settings section of your device, then to Apps and then to the Google Play Store where you should press the Clear cache and Clear data button.

Google Play Store error code 911

This error occurs when an application cannot be downloaded.

To solve it, just go to Settings > Apps > All apps > Google Play Services where you will find the Clear data button, which, you must press to empty its content.

Read MoreHow to fix the Error Code 911

Google Play Store error code 920

This error is generated when an application cannot be downloaded from the Play Store.

Solution

To solve this problem, you should disable your Wi-Fi connection and turn it on and then try again to download or update the application you want to get.

Another solution to try is to delete your Google Account and add it again after rebooting the device, where you can resort to using a different account than the original one.

Google Play Store error code 24

This error is generated when a certain application cannot be installed.

Solution: How fix the Error Code 24 on Google Play Store

To solve this problem you must have a root manager in which you must explore the Data/data directory and find there the name of the package of the application that is generating the problem, which you can do by looking at the URL of the application on the Google Play Store website. Once found, delete the entire folder and try to reinstall the application.

Google Play Store error code rpc:aec:0]

This error means that an application cannot be downloaded.

Solution

You must delete the data stored in the Google Play Store cache by going to Settings > Apps > All apps > Google Play Store where you must press the Clear data and Clear cache buttons.

If this doesn’t work, disassociate your Google Account by deleting it via Settings > Accounts > Google > Delete Account. After doing this, add a Google Account again, but enter a different one from the original one.

Google Play Store error code RPC:S-3

This error occurs when an application cannot be downloaded from the Google Play Store.

Solution

To fix this problem, you’ll need to delete your Google Account and add it again by entering an alternate account.


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