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How fix the Error Code 24 on Google Play Store

The Google Play Store is one of our best friends when it comes to the Android world, since we have access to thousands and thousands of apps and games thanks to it. However, sometimes problems arise for many different reasons.

The problems of the Google Play Store are a very annoying subject, and for those who suffer them they represent a big and never-ending headache. Sometimes they are a little complex, sometimes it is possible to fix them with just a few steps. Whatever it is, there is always a solution.

Due to it being one of the most common problems that the Android user faces, we have made a compilation of the best known steps to help you get rid of the error code 24 on Google Play Store. Give it a shot and try to fix it alongside us.

how fix the error code 24 on google play store

What is the error code 24 and how can you fix it

This is a very common mistake that usually happens after flashing a ROM without having previously deleted the data from the previous one, it also happens when the uninstallation of an app was done incompletely or interrupted because the device froze, went off, got a corrupted Apk file, or simply because something else failed in the process.

Basically, it happens because there was old data from a previous installation of certain apps. The Google Play Store detects this incomplete or unnatural data when it tries to install the application again and therefore pops up an error code 24, it just does not know what to do with that data or what is doing there.

(It is important to know that you will lose all the data from that specific app, which could have been Deleted even long before)

The most likely scenario for this to happen is if you ever rooted the Android device, but do not worry, here are some useful steps to help you get through it:

  • Using a root file manager, you need to go to the / data / data folder.
  • Try to locate the app that gives you problems based on the name of the package. If you do not know the name of the package or are not certain of it, just search for the app in the Google Play Store on the web browser and you will see it within the URL of your page.
  • Delete the folder with the name you just found (only after being 100% sure of it).
  • Then go to the Google Play Store and try to reinstall the app. It should work just fine from here on.

If you unrooted your android device, you will need to execute the following in the adb


Replace <packagename> with the name of the app package, if you do not know the name of the package, just read the aforementioned, that specific step will help you find whichever app you need).

If none of these steps seem to work, unfortunately your only option left is to do a factory reset on your Android device.

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