Updating an application from the Google Play Store is one of the most common actions within the Android system, but there are times when this action can be interrupted thanks to the appearance of errors or bugs typical of the store, being one of them error 497.
If you’re experiencing this error on your device and do not know how to proceed with this problem, then read on, because, through the following paragraphs you will know how to repair the Google Play Store error 497 and return to normalcy of this procedure.
What do you learn here?
One fact that can be attributed as the cause of Google Play Store error 497 is related to updating an application via a Wi-Fi connection. This action can sometimes cause the following message to appear on the screen: “The application could not be downloaded due to Error 497”.
Updates from applications such as Facebook or WhatsApp may make your device’s Android system prone to Google Play Store Error 497.
However, it’s not all bad news, as users who have purchased a high-end smartphone may feel less likely to experience Google Play Store Error 497 on their device than those with a mid- or low-end Android device.
No matter what range your Android device is in, you need to take appropriate action to fix Google Play Store error 497 when it occurs.
After having a clearer idea of why Google Play Store error 497 occurs, it’s time to present some alternatives that will allow you to solve this problem.
At the time of failure to download or update an application, clearing the data from the cache can be an effective measure to apply to fix Google Play Store error 497.
To do so, the first thing you need to do is to enter the Settings section of your device. Then go to Apps/Apps & notifications and select All/All apps where you’ll find a list of all the applications installed on your device.
Select the one corresponding to the Google Play Store where you’ll find the Clear data and Clear cache buttons. Click on them to delete all temporary files associated with the Google Play Store. Repeat the same steps for Google Play Services, Download Manager, and Google Services Framework.
After you have successfully completed the clear data cache procedure with each of the applications, the next thing you’ll need to do is reboot your device. After uploading, go to the Google Play Store, sign in with your Google Account, and try downloading the application again to make sure error 497 has been resolved.
There are times when updates from the Google Play Store may impair the process of downloading or updating an application, so uninstalling them may be an effective way to fix Google Play Store error 497.
To do so, go to Settings, then Apps/Apps & notification, and then All/All apps. There you’ll find a list of the applications installed on your device.
Select Google Play Store and click on the option Uninstall updates, which can be visible or hidden in the 3 dots icon located on the top right of the screen.
If the option is grayed out, it means that there are no Google Play updates to uninstall, so you should proceed with the next alternative.
After having applied the procedures described above to repair Google Play Store error 497 without obtaining a favorable result, the next thing to try will be to reinstall the application you want to update, although this action will imply the loss of the data generated due to its use.
To perform this procedure, you must enter in Settings > Apps/ Apps & notifications > All/All apps. From the list of applications present there, select the one you want to update. Then click on the Uninstall button to remove the application from your device.
After doing this, go to the Google Play Store and download the application. This action will cause the latest version of the application to be automatically installed, thus resolving Google Play Store error 497.
In case these steps have not eradicated the problem then you should proceed with the method below.
In case your smartphone has superuser privileges unlocked, proceed to uninstall the original APK of the application and reinstall it from the Play Store.
To do this, you will need to enter the root directory of your device by using the Root Explorer or a similar tool that takes you to this area.
Then enter the directory “/System/app” and click on the option “Mount R/W” to activate the application’s removal process.
If you want to back up the application’s APK file, you can do so by placing the word backup at the end of the original file name, for example “GoogleSearch.apk” to “GoogleSearch.apk.backup. After removing the file, you’ll need to install the application by going to Google Play.