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Ways to fix the Error Code 940 on Android’s Google Play Store

Using the Google Play Store app is as common as browsing throughout the Internet, since it is not only constantly reviewed and supervised in order to get new developments or content such as books or music, but it also depends on updating the apps that are already available.

Therefore, its proper functioning is critical to get the most out of our Android mobile device that we love so much. Nevertheless, sometimes Google Play Store error codes appear, and we are always looking for the most common and easier solution.

These are generally always achieved using the options included inside the operating system itself, which avoids the user having to use any third-party applications. The case is that the solutions for Google Play Store error codes that exist are generally easier to get than you think at first.

The error code 940 comes with the “Application can’t be downloaded” message. This problem usually pops up when the Google Play Store is unable to download the app or game that you want. This can occur for many reasons, including your phone running out of space or the Google Play Store app having any kind of glitch.

HOW CAN YOU FIX the error code 940?

Here are some of the proven solutions that we can handle you in order to try and fix the error code 940 on Google Play Store:

simply execute a restart on your android mobile device

Ways to fix the Error Code 940 on Android’s Google Play Store

The first proven solution consists on executing a full reboot. It is worth to keep in mind that the phone needs to be completely powered off before you start it again, otherwise it could damage data, files, or even the software itself so do not hesitate and take your time.

  • On the unlocked screen of your phone, press and hold the power button until you see a tab menu appear.
  • On said menu, tap Power Off. Remember not to tap the Restart option since you will need to manually shut the phone down and restart it again.
  • Wait until the Android device has completely powered off.
  • Wait a few more seconds before pressing and holding the Power button again until the Android device reboots.

Now, see if you can download applications now in order to check out if the problem has been solved. If not, then try the next proven solution which will definitely solve this annoying error code 940 once for all:

clear all of the android’s google play store data and cache


  • Go to the Settings menu of your Android device.
  • Search and find the Application Manager on your Android device. You can also go to Applications and then tap on the Manage Applications option.
  • Swipe right until you find the All section which is at the top of the list that appears on the screen.
  • Search and find the Google Play Store application, then tap on it.
  • From the menu that just appeared, tap on the Clear Cache option.
  • Once you have done that, turn back to the list of apps and find Download Manager or Downloads, then tap on it
  • On the emerging menu, select the Clear Data option, just like you did before.

You will also have to clear the data following the aforementioned steps on the Google Services Framework, Google Apps, Checking Service, Browser (the one you use to download any kind of content) and Google Hangouts.

If you can not see all of the applications listed above on your device, do not worry about it. Just execute the steps on the ones that are there. Once you have correctly done that, you should be able to download applications and games once again.

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